KB
Khayakazi B
1 reviews | Active since Apr 2009
05 Dec 2018, 10:50
Employees not trained
Nedbank Homeloans consultants and their insurance don’t know their job. They all passing the ball. They’ll let you hold for more than 10 min then hang up on you. Kindly train your employees, I will not wait on the line for 30 min for a simple explanation. Invest in training
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Replies (2)
Nedbank's replyOfficial
05 Dec 2018, 10:58Dear Khayakazi
We value your feedback and note your concerns. Our Resolution Manager will be in contact with you.
Kind regards
Client Service Support
We value your feedback and note your concerns. Our Resolution Manager will be in contact with you.
Kind regards
Client Service Support
Nedbank's reply05 Dec 2018, 10:58
Official
Dear Khayakazi
We value your feedback and note your concerns. Our Resolution Manager will be in contact with you.
Kind regards
Client Service Support
We value your feedback and note your concerns. Our Resolution Manager will be in contact with you.
Kind regards
Client Service Support
KB
Khayakazi B's updateReviewer Update
20 Dec 2018, 06:09Good morning
I still haven’t received any resolution regarding this complaint. I hope when you debit this month you won’t include the insurance amount of 277 that I don’t know about
KB
Khayakazi B's update20 Dec 2018, 06:09
Reviewer Update
Good morning
I still haven’t received any resolution regarding this complaint. I hope when you debit this month you won’t include the insurance amount of 277 that I don’t know about