1 reviews | Active since May 2012
Emalie
<p>I transferred to one of my workers money to his cel. The amount of R960. It took him 3 days to try and draw this money. Me calling the call center that took 10 min just to verify who i am. Eventually me and him a trip to the branch. Thy told us thy do not load R10 notes at the atm's anymore. The pin now has expired and the money will be transferred back to my account. Next day nothing. Call the call centre thy informed me that it will take 7 days to be back to my account. So why do thy allow this to happen? Got a disgruntled worker that can not get his money cause he got to wait for Nedbank to eventually wait 7 days to do a internal transfer. Unacceptable. </p>
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
