MB
Mark B

1 reviews | Active since Jun 2009

01 Jul 2015, 16:09

EMAIL OFFLINE?

I emailed Nedbank about a week ago via their online email system & to no surprise, no response.<br> <br> I wonder if they can help me with my query here...<br> <br> I want to know whether I can change my OTP to my email address instead of my cellphone number. Because I live in the Netherlands & my cellphone contract expired at last.

0
Replies (1)
Nedbank
Nedbank's reply01 Jul 2015, 16:19
Official
Hello MarkTBurgess,

We have taken note of your concerns and an investigation is underway. Thank you for your patience and we will come back to you with feedback shortly.

For your convenience, please note our dedicated complaint channels: ***/ ***


Kind regards

Client Experience Team