Elmarie at Nedbank in Durbanville are THE BEST!

I have visited the Durbanville Nedbank Branch today, the 14th of September 2024 and Elmarie assisted me with the issuing of a new card. She advised me to use the self-service kiosk because I will save on the costs, but unfortunately that was unsuccessful. She then assisted some other clients and then successfully assisted me and she undertake to rectify my limited use of my banking app as well. I thought to myself that it will constitute a injustice if I do not voice my satisfaction with the 5 star service I have received and the way she dealt with each and every one that's walking through Nebank's door. It was evident that they were short staffed, but because of their professionalism, you won't even recognise it. Elmarie, I truly hope that you will reach new heights at Nedbank, because I am only a client and it's clear that you are not at work, but you are living your passion for people and service delivery. I am a advocate for service delivery as well and therefore I had to make it public how satisfy I am with the way you are dealing with clients. May you be rewarded for all your hard work and may you have many, many more successful years in the banking industry! Thank you for enlighten my Saturday. I salute you!!