Effort Hard Work and Determination

My sincerest compliments to two employees of the Ask Once Dept of Nedbank. Jarred Trembath and Yusuf Rajah. I expect a very high standard of service from a business, but I must admit Jarred and Yusuf have astonish me with the way they differentiate themselves, their feedback caring, the respectful way they engage with clients and the service they deliver is so much more than what I ever could expect.<br> <br> I had interactions with Jarred during 2014 on behalf of a mutual client and speaking to him more than a year later, he could still recall me. At that time, no matter how difficult the situations he kept at it, until it was resolved. <br> <br> Then at the end of 2015 I app**** for a Voyager Credit Card for travelling purposes and it seemed that the card would not reach me in time. Yusuf not only went out of his way to ensure that I receive the card on time,he even checked after hours on a Saturday afternoon while already at home. Only Yusuf's intervention ensured that I did receive the card on time. Yusuf you have turned what would have been a disgruntled client into a raving fan. I thank you kindly and have the greatest appreciation for what you did and the way you performed the miracle