1 reviews | Active since May 2011
Efficient Service
I had the so pleasant experience of my accounts being ****med, all funds from my accounts were taken. I reported this to the ***** Divison-Card and was given a case no2017 L 0464, i spoke to a lady by the name of Precius on 04 December 2017, when the incident occured. I followed up on 08 Decmeber 2017 and spoke to Mahowa whom simply told me that i must wait for 4 weeks they are still busy investigating. I then called again today as to date nobody from the ***** Division has contacted me to update me or request any further information. I spoke to a lady named Gillian and after 10 mins of being on hold she tells me to call Lerato on ********** as she is handling my case and guess what that is the incorrect number.
I have been waiting and to date nobody has given me any updates. So comforting to know how efficient the ***** department is.
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
Best regards,
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
Best regards,
Noted.
Kind regards
Client Experience Team
Best regards,
Noted.
Kind regards
Client Experience Team
Best regards,
