1 reviews | Active since Sept 2019
****ed at NEDBANK EVERYONE AND COMPLAINTS DEPARTMENT
Where do I start....... Well with NEDBANK, the COMPLAINTS DEPARTMENT AND PEOPLE ARE INCOMPITANT.
1. I asked nedbank mugoals department to change mygoals to my goals plus with a valid reason. This was 1 and half year ago. Nothing happened after the complaints guy jonathan told me it will be fixed 2024. Then he just doesnt reply to my emails anymore. 2. I drew R500 on 27th November. Thr atm did not give my money but it was deducted.... i spoke to a vonsuktant immediately, he gave me a reference number, said it will be reversed in 3 days.... after 1 week i phoned again and the consultant said it will be paid monday only for it takes 7 days for atm errors. So they already dont get training for all of them differs with their stories... then I phoned today tuesday for for its still not in as told on monday yesturday. The consultant now checks and told me to phone at 08h00. After I asked cant I phone after 16h00 for I work in a lab where I cant use my phone from 07h00 untill 16h00, he has no word to advise but after 16h00 will not be an option. Im so ****ed at them, but due to the home bond and my lawers from my mom estate, I cant leave Nedbank. I even emailed all the complaint department emails I could find on google and NO ONE replies. I swear the department is permanently closed. So ****ed. Jessebelle. Parker. *** You can only phone before 07h00 and after 16h00 monday to friday. During that time between I will not be answering for I DONT HAVE MY PHONE.
