TM
Thulani M

1 reviews | Active since Jun 2014

27 Dec 2017, 13:53

Early Payment in December 2017

MFC send me an SMS about paying my account earlier which I agreed and they have debited me on the 21st of December 2017(this money is for December), however now they say they are not sure whether they will debit me or on the 30 December 2017, my next debit order date must be 2018 January 30. why do they suggest things to customers and yet they don't know how to handle the queries afterwards?

0
Replies (2)
Nedbank
Nedbank's reply27 Dec 2017, 13:55
Official

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team

TM
Thulani M's update27 Dec 2017, 14:08
Reviewer Update
Thanks