1 reviews | Active since Mar 2010

19 Jan 2018, 06:59

Early debit order before i got paid

This morning i transferred money from my savings account with another bank to my cheque account and was shocked to see that Nedbank deducted the installment for my personal loan early. I cannot believe as my debit order is set for 20th of the month and i haven't even gotten paid as well. How is this possible? Is this not ******* as i am not a bad payer and pay each and every account every month? I want an explanation in writing from Nedbank as soon as possible.

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Replies (1)
Nedbank
Nedbank's reply19 Jan 2018, 07:27
Official

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards

Client Experience Team