JM
Janine M

1 reviews | Active since May 2009

10 Dec 2016, 09:54

Early Debit Order

<p>Good day, I am quite upset that my bank account was debited today, 10-12-2016. That monies are not due yet as no one informed me that you will be debiting earlier. </p> <p>That money was for my daughters birthday now I am less 1350. I know I am in arrears with you but you could have informed me. Can you please reverse this back to me then debit later in the month.</p>

0
Replies (3)
JM
Janine M's update12 Dec 2016, 10:06
Reviewer Update

Hi there,
Is there any feedback for me please?

Nedbank
Nedbank's reply12 Dec 2016, 10:26
Official

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team

Nedbank
Nedbank's reply12 Dec 2016, 10:26
Official

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team