1 reviews | Active since May 2016

10 Nov 2017, 06:14

E-Statements - never received

Why do I have to "battle" every month to receive my Gold Card (Master) statement? This statement is suppose to be e-statement but I don't receive the statement and emails are just ignored. Really, shape up your service delivery to your customers.

0
Replies (1)
Nedbank
Nedbank's reply10 Nov 2017, 09:08
Official

Dear Mr Claassen

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will respond to your complaint shortly.

Kind regards

Client Experience Team