hN
haydon N

1 reviews | Active since Dec 2013

18 Jun 2015, 15:45

Duplicated transaction

My transactions also seem to have been duplicated. I went into the Queensburgh branch to query and was told that this seems to have happened to a few customers today. If theres some fault in your system , please let your customers know. As it stands, I have no idea if my card has been cloned, or some other ********** activity has occurred because the branch could not help me with any information. I was just told to leave my details and someone would contact me. I havent heard back as yet, i,m starting to get anxious...Some feedback would be appreciated.

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Replies (1)
Nedbank
Nedbank's reply19 Jun 2015, 08:55
Official
Hello Haydon N,

We have taken note of your concerns and an investigation is underway. Thank you for your patience and we will come back to you with feedback shortly.

For your convenience, please note our dedicated complaint channels: ***/ ***


Kind regards

Client Experience Team