1 reviews | Active since Jan 2017

09 Mar 2017, 15:28

Dreammaker policy refused access to.

<p>I have about R900 in a dreammaker policy, i opened the account in 2014 and been trying to withdraw my funds as I do not need the policy and been refused access ever since, All my investments are with Old mutual as I get great returns and want to close all my Nedbank accounts. I being told that i will get the R900 after 5 years. I have not made a deposit to this account in 3 years and have no interest in doing so. I cannot understand why I would be refused access to R900, it seems as if they want me to forget the money then keep it in "unclaimed balances". The last withdrawal that was made on the account was for R4100 3 years ago and at that point i wanted to withdraw the full amount and close it as i didnt need it but was advised I cannot withdraw the whole amount which was absurd in my view as I dont need the account so why can it not be closed.</p> <p> </p> <p>NEDBANK GIVE ME MY MONEY I do not want to be associated with Nedbank anymore.</p>

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Replies (2)
's update10 Mar 2017, 14:52
Reviewer Update

I have emailed the ID and the contact details to the email address above.

Nedbank
Nedbank's reply10 Mar 2017, 14:53
Official

An investigation will be conducted soon and a resolution manager will be in touch.

Kind regards

Client Experience Team