dream maker account does not want to pay. out my m

I want to surrender my dreamer policy and Mr fewlie says I must wait for 2019 cause of the terms and conditions he says that there's a restriction period and I told him I no longer need the policy cause I need my money he says that there's nothing he can do and I must wait for 2019 I need my money I can't wait for 2019- what do I do