Double payment

Good day,<br> <br> I went to my local SPAR and swiped my cheque card for an amount of R353-98 on the 15th, and on the 17th the same amount was deducted from my account with the same description on my statement. I had phoned Nedbank customer service and had to hold for about 10min when I decided to put the phone down as it does not seem fair that it should cost me money to get back my own money taken from my account without my authorization.<br> <br> I would appreciate it if this matter can be resolved promptly.<br> <br> Regards,<br> <br> Hendrik<br> <br>