WJ
Werner J

1 reviews | Active since May 2016

28 Sept 2016, 08:48

Double Miles not allocated after several attempts

<p>SAA Voyager Number: ********** 1</p> <p>Nedbank offered a double miles promotion on the 26th of August 2016 notifying customers that they will receive double miles on all eligible spend on the SAA Voyager Credit card.</p> <p> </p> <p>After several emails and promises that my miles will be allocated after 2 weeks I still have no resolution to my query.</p> <p> </p> <p>Please help.</p>

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Replies (1)
Nedbank
Nedbank's reply28 Sept 2016, 09:18
Official

Dear Werner de Jager

We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team