Double debits without consent is Theft and IM TIRED!!!!!!!!

Nedbank has been debiting my current account for my personal loan for almost 4 years now, suddenly it seems Nedbank is unable to load and debit correctly. for the past 5 months this fine establishment has been double/ triple debiting my account for the personal loan, surprise one will bounce and Nedbank will send numerous messages and call reminding you of a missed debit, but at what point will Nedbank take accountability I Logged in now and see I have 2 debits loaded for the 15th of December, so Nedbank how is that i have 2 for Jan 2026 and 2 for Dec 2025?

Please do not dare call the services because much like the debiting system the staff are just as clueless. Calls recorded luckily so you can hear ho your staff even say there's something wrong, one made a remark that thats why we should move banks.

I have sent several emails, called serval times and now Im jus tired of the same bull from nedbank.

PLEASE if you can do anything correct this month, fix my account, do not debit on the incorrect debit order date and try not take more than one payment. And then once you got the system to function correctly, please fix my credit score because imagine you mess with my finances and still have the nerve to list me as a missed debit which requires attention.

Even typing this I can see no one will respond, no one will assist and based on previous complaints I'm not the only one who has experienced world class service from Nedbank