GM
GSB M
1 reviews | Active since Mar 2012
19 Dec 2015, 22:41
Double debited and incorrect debit dates
I'm really frustrated with Nedbank lately. Firstly you debited an amount before time and I had to reverse the debit order because I needed funds. You then debited the funds on the 15th and another debit order went through today on the 19th. I've always stuck to my payment arrangement and I don't understand why are unauthorised debit orders going through in my account. May I please get a refund for the extra funds you debited in my account. I can't keep going to my bank to reverse the funds cause there's bank charges involved. Stop it!
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Replies (1)Nedbank's replyOfficial
20 Dec 2015, 19:42Hello SugarPlum!,
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
Nedbank's reply20 Dec 2015, 19:42
Official
Hello SugarPlum!,
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
