Double Debit with no support placing me with no money at the beginning of month.

<p>Nedbank MFC double debited by account for my vehicle's monthly payment which is a substantial amount, after getting in contact with their support call centre stating that they urgently need to reverse the payment as I have other debit orders that needs to go through, they advised that I need to get in contact with the Nedbank Cheque department as they will be able to resolve the issue faster. Nedbank Check then advices that they cannot reverse Nedbank or MFC payments and that I need to contact MFC again. After calling back MFC they escalated the issue and said that it would be resolved in the same day. 5 days later the issue still has not been resolved. Herby I involved my private banker and she quickly escalated the issue where as one received the issue was sent back down to support asking that I re-request assistance on the matter. I am sitting with no money for food nor petrol, it is unacceptable to place a customer in the position that I am. I strongly advise against getting your car loan with Nedbank MFC.</p>