Double Debit of Personal Loan

In December i loaded a Hello Peter complaint to Nedbank which was responded to in such a bad way that i just gave up. <br> <br> This morning i wake up and see i have been debited TWICE on my personal loan. 1 is for the new arranged amount (i am struggling financially as i keep telling nedbank and want to do the right hting and pay my loan still despite my financial difficuluties) of R2100 and the second for the FULL amount of R3464.<br> <br> Thank you Nedbank...you took R5564 from a woman who is struggling financially!! <br> <br> This will mean that my car payment will bounce on Monday, i will be charged bank fees for the bounce, Westbank will report me to credit beurea etc etc...<br> <br> I am SHOCKED by the incompetence and unhelpfulness of Nedbank. You guys never used to be like this! The last year has been shocking. <br> <br> Please note...if i get a 'copy paste' reply from a 'Client Service Support' person i will be extremely mad. I do NOT want to speak to one of them....I want MANAGEMENT attention on this as Client Support didnt even reply to me the lat time (Robin van Niekerk) <br>