NM
Neliswa M

1 reviews | Active since Mar 2019

13 Jun 2019, 11:17

Double Debit ***** by NEDBANK

I am VERY VERY disappointed and I feel ****** by Nedbank, I was double debited this month, I was debited on the actual debit date and this morning was debited again for my personal loan. I went to the Sandton branch to have it reversed and I was told it will take 4 working days to reflect back into my account Now the money they took was for a funeral this week and I can not 4 working days as I have an emergency this weekend so I need for it to be refunded Immediately.

0
Replies (2)
Nedbank
Nedbank's reply13 Jun 2019, 11:56
Official
Dear Neliswa                                      Your concerns have been noted and a resolution manager will contact you to discuss the way forward. 
Kind regards
Client Service Support
NM
Neliswa M's update13 Jun 2019, 13:20
Reviewer Update
I still have not heard from your "resolutions Manager. I need the money back into my account latest tomorrow morning.