WM
Washington M

1 reviews | Active since Feb 2017

20 Feb 2017, 17:01

DOUBLE DEBIT AND UNWILLING TO HELP

<p>I purchased at shoprite on 24 December 2016 and debited my bank account twice with an amount of R1017.99, now I put a query they seem to be not willing to assist me and referred me to the shop. On the other side shoprite is logging query with nedbank, but nedbank is taking to long to respond for this issue to be buried </p>

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Replies (1)
Nedbank
Nedbank's reply20 Feb 2017, 17:59
Official

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team