RS
Richard S

1 reviews | Active since Oct 2015

09 Oct 2015, 12:59

Double charge service/ maintenace/ vat

<br> Please explain why a double charge on fees were done on the 6th October, which was already charged on the 26th September.<br> <br> <br> Today only the maintenance fee was refunded. What has happened to the service fee, vat etc<br> <br> <br> PLEASE ADVISE

0
Replies (1)
Nedbank
Nedbank's reply14 Oct 2015, 13:24
Official
Hello Richard59,

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards
Client Experience Team