RW
Rudi W
1 reviews | Active since Jun 2014
29 Jul 2015, 12:03
DOUBLE ATM TRANSACTIONS
This is now the 3rd month in a row that I have had double ATM transactions going off of my account. The previous two months, the money was reversed. Now again I see I drew R600 on the 27/07/2015 and it has been deducted twice off my bank account. Really!!! What is going on, it is now the 29/07 and it still has not been rectified. Does this mean each day I need to go through my bank account and make sure that my money isn't taken? Then go to the bank each time to get it returned - this is not the service I thought I would get from Nedbank.
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Replies (1)Nedbank's replyOfficial
29 Jul 2015, 12:36Hello mrdjwagner,
Our sincere apologies for any inconvenience you may be experiencing in this regard, an investigation is underway and we will revert to you with feedback.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
Our sincere apologies for any inconvenience you may be experiencing in this regard, an investigation is underway and we will revert to you with feedback.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
Nedbank's reply29 Jul 2015, 12:36
Official
Hello mrdjwagner,
Our sincere apologies for any inconvenience you may be experiencing in this regard, an investigation is underway and we will revert to you with feedback.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
Our sincere apologies for any inconvenience you may be experiencing in this regard, an investigation is underway and we will revert to you with feedback.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
