CK
Chantell K
1 reviews | Active since Oct 2015
02 Oct 2015, 16:07
Dormant status upliftment
Requested upliftment status on MMI account to be done on 20 September and 21 September. Followed up on 1 October, still not done. Requested again on 2 October, because transfer needs to be done for vehicle purchase.<br> Still not done. Followed-up again, then only forms were send to be completed. Totally unacceptable. Why should one need to request / follow-up 4 times before something gets done.
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Nedbank's replyOfficial
02 Oct 2015, 16:22Hello Chantellk1,
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
Nedbank's reply02 Oct 2015, 16:22
Official
Hello Chantellk1,
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team