AM
Andy M

1 reviews | Active since Nov 2011

30 Apr 2018, 22:49

Don't use Nedbank Business banking unless you want to die of frustration!!!

Have been trying to make some critical business payments via the Nedbank business mobile app only to get the standard Nedbank error messages on logging in! Naturally nobody from Nedbank is available to help even though you promise 24 / 7 service to businesses!!! This has to be one of the most useless banks on the planet and time and time again we have problems with your system with a painful useless support process. Apparently someone will call be on the morning (at their convenience) while my critical payments don't get processed. I urge business owners to think very carefully about using Nedbank for any business banking services and that is coming from somebody who has had a business banking service with Nedbank for 18 years!!! Just don't do it if you want a service

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Replies (1)
Nedbank
Nedbank's reply01 May 2018, 17:25
Official

Dear Andy

We hear your concerns and an investigation will be done and a Resolution Manager will be in touch with you to assist.

Regards

Client Service Support