Dont switch to Nedbank

I have been a Nedbank client for years and have many products with them such as vehicle finance,a home loan etc.I took out another product recently and the consultant encouraged me to start banking with them(at this stage my salary was being paid into a different bank). I was not willing to put in all the effort required to change my debit orders but she said the Bank would do that for me& I would qualify for better interest rates&products, I went on to speak to the Banker who also said they would switch my debit orders hassle free when I collect my Bank Cards.Upon collection I asked the consultant to switch my debit orders,she then said No the Banker must do it.The Banker said the Consultant must do it. They then wanted to know why I wont do it&I explained how difficult it would be but they made me feel so bad I just agreed.I then phoned many companies who were more than willing to make the changes. I then went back to the Nedbank to ask if the Consultant would switch the debit orders for their products but I was provided with a Call Centre Nr.I then called the Nr. and was told they would not switch it without proof. What a terrible experience.Im closing all my accounts with them.