DONT BANK WITH NEDBANK IF YOU'RE A SMALL BUSINESS OWNER

If you are a small business owner PLEASE DO NOT EVEN THINK OF BANKING WITH NEDBANK

I sent money on my Tyme bank account which was like R9000 and the payment went through ,that was around February. March they authorized a payment of R9000 again and said my bank account was overdrawn. I called the small business department they said because I know my account wasn't overdrawn, they said the money I sent on February 14 to tyme bank wasnt authorized till march 30 which was a complete lie because that money reflected on my tyme bank acc even the statement shows the money came through but my nedbank statements didnt show that .I deposited R9000 again because I need my business account and Guess what they took all of it and left me R44 . I have tried calling and emailing them nobody is giving me an answer ,I went as far as reporting them to ombudsman because I'm angry as heck. I mean how can I pay for a mistake they made ? I knew the moment I called that they wont say it was an error on their side .They are an absolute joke ,I saw people on Twitter complaining about the same issue .it so ridiculous how unprofessional they are.

How can you say a payment i made on February wasnt authorized up until march 30? One of the ladies I spoke to blamed tymebank I was like excuse me but the money reflected on tyme bank acc and she said that doesnt mean anything if I want my account to be good I should send back the money I sent to nedbank I was like ***? Talking about this makes me angry