Don't bank with Nedbank: Credit Card Offer Takes Over 2 Months! Very Bad Service No Response from Sales Team.

So I got offered a credit card from Nedbank on Clearscore.com so I did an application with them over the phone. Denna Muller assisted me with the application at the beginning of July, after no feedback, I emailed Denna asking why is it taking longer as 3 weeks as she said that they want bank statements instead of the payslips so I emailed her the documents on the 8th of August. I asked her if she could fast track it on the same day as well.

I have emailed her again on the 13th of August asking her for an update... She responded but had no update.

I emailed her again on the 27th of August asking for another update and she said that the verification team has been trying to get hold of me and if I can give them my number again. I gave her the number and no one phoned. I also emailed her telling her that no one has contacted me as yet.

On the 28th of August, I sent another email giving an alternative number as well to contact me. I got no reply. I emailed her again on the 30th of August asking for an update... I got no reply again...

I have emailed her again on the 4th of September asking if she is still working for Nedbank as it has been over 8 days and 4 emails and no reply.

She rep**** saying "I see on the system that verification declined your application due to contact ability"

I'm shocked... How can I do business with a bank that is not even interested in their own sales department and how will the customer service be like after they have taken my money.

Really disappointed in the way this was handled