NS
Nerusha S

1 reviews | Active since Jan 2015

09 Jul 2015, 15:54

Dont bank at this branch

After banking at Nedbank Springfield park, my brother was ****** as he entered our home. 3 armed men asked me for the cash. I said I don't have any, and they said the cashed out!!! how would they have had such information??? HE WAS THE LAST CUSTOMER THERE, THE BANK WAS EMPTY SO HOW WOULD THEY HAVE SUCH INFO??? I called and spoke to manager who was to investigate and get back to me and I still haven't heard anything yet! almost 24hours after report a life altering situation

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Replies (1)
Nedbank
Nedbank's reply09 Jul 2015, 16:37
Official
Hello Nps333,

We have taken note of your concerns and an investigation is underway. Thank you for your patience and we will come back to you with feedback shortly.

For your convenience, please note our dedicated complaint channels: ***/ ***


Kind regards

Client Experience Team