DB
DONE B

1 reviews | Active since May 2011

25 Aug 2015, 12:22

Don't use Nedbank for homeloans!

I've just been waiting more than an hour at this branch to simply pick up a form. Not enough consultants.<br> <br> I really regret now having a home loan with Nedbank. This lack of service is unacceptable. <br> <br> I spoke to bothe the service champion and Gavin, could not get a form in under an hour<br> <br> They should haveout withdrawal forms ready, there is bo reasons customers need to wait for something so simple.

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Replies (1)
Nedbank
Nedbank's reply25 Aug 2015, 12:53
Official
Hello booyensd,

We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.

For your convenience, please note our dedicated complaint channels: ***/ ***

Kind regards

Client Experience Team