1 reviews | Active since Jun 2017
Don't bother with an American Express Business Card from Nedbank
<p>I am travelling in the UK for business. I intended using my Amex Gold Business Card from Nedbank. My work double checked that daily withdrawl limits and overall limit was increased.</p> <p> </p> <p>The first issues experienced was that even though the card works when being swiped I am unable to withdraw cash at ATMs. My office has been chasing up thw whole week for this to get rectified and it still isn't fixed after 4 days.</p> <p> </p> <p>In addition I finally received an SMS stating my available balance (this is the only way that I know what the balance is as I can't check the balance at any ATM in the UK or even in South Africa). I noticed that the limit wasn't increased. My office checked and now I suddenly recieve an SMS saying I need to submit 3 months pay slips. ***! This is a business card owned and paid for by the company I work for. Why on earth do they need my payslips. Even if I sent my pay slips through to them now (why would I?) I bet the limit would only be increased by the time I am already back in South Africa.</p> <p> </p> <p>Thank goodness I arranged a personal loan and activated my personal Standard Bank and FNB cards as they work perfectly.</p> <p> </p> <p>So if you are thinking about getting American Express Business cards from Nedbank for your small business to make life easier, DONT. It only causes embarresment and stress.</p>
Dear Ryan
Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:
Your identity number
Your account number
Alternatively you may email the required information to email: ***
Kind regards
Client Experience Team
Dear Ryan
Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:
Your identity number
Your account number
Alternatively you may email the required information to email: ***
Kind regards
Client Experience Team
Sent email
Sent email
Nedbank did deal with my complaint in a timely manner
Nedbank did deal with my complaint in a timely manner
Thank you for your positive feedback. We look forward to a long-lasting relationship.
Kind regards
Client Experience Team.
Thank you for your positive feedback. We look forward to a long-lasting relationship.
Kind regards
Client Experience Team.
