YT
Yaseen T

1 reviews | Active since Oct 2010

18 Nov 2015, 15:55

Don't ban with Nedbank

Their consultants are rude, unwilling to help, and when it's toward the end of the day, they put you on hold and you wait listening to nothing but silence, only for the consultant not to return to the call.<br> <br> This happened twice, in one day, with two difference consultants.<br> <br> Seems they have a policy, put them on hold, frustrate them, and they'll eventually go away.<br> <br> I was actually thinking of moving to Nedbank, guess what, I've changed my mind, I'll stick with Standard Bank and FNB.<br> <br> Nedbank, go **** yourself.

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Replies (1)
Nedbank
Nedbank's reply18 Nov 2015, 16:30
Official
Hello yaseent,

Your concerns have been noted and a resolution manager will contact you to discuss the way forward.

Kind regards
Client Experience Team