TR
Tanya R

1 reviews | Active since Jan 2015

18 Jan 2016, 16:02

Doing more than expected

About a week ago I had to collect cards from Nedbank, but due to a previous experience and not getting the correct info from the teller, I did not have the correct Documentation and could not get my cards.<br> <br> Today I went to collect the cards and Irene definitely went the extra mile to assist me, as well as Neo who was friendly and assisted me within minutes.<br> <br> Thanks for the effort!<br>

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Replies (1)
Nedbank
Nedbank's reply18 Jan 2016, 16:50
Official
Hello TanyaRuanRies,

This is really outstanding feedback. We are happy to hear that Irene and Neo was able to make great banking happen for you. We look forward to creating many more magical moments with you. We appreciate the feedback and will definitely share it with the team.

Kind regards
Client Experience Team.

Best regards,