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1 reviews | Active since Mar 2009

04 Dec 2017, 11:29

Does not get better

I had some debit orders revesed on line and was promised a call back but I am still waiting. I am now low on cash as these were for insurance that was not cancelled as instructed resulting it two companies debiting my account as well as for two other terminated contracts.

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Replies (3)
Nedbank
Nedbank's reply04 Dec 2017, 12:06
Official

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards

Client Experience Team

Best regards,

Nedbank
Nedbank's reply05 Dec 2017, 08:38
Official

Good day

We thank you for allowing us to intervene and provide feedback regarding your complaint.


Should you be satisfied with our intervention it will be greatly appreciated if you would convert your complaint status.


We look forward to a long-lasting relationship


Kind regards
Client Experience Team

Best regards,

Nedbank
Nedbank's reply12 Dec 2017, 12:14
Official

Good day

We thank you for allowing us to intervene and provide feedback regarding your complaint.


Should you be satisfied with our intervention it will be greatly appreciated if you would convert your complaint status.


We look forward to a long-lasting relationship


Kind regards
Client Experience Team

Best regards,