KM
Khulekani M

1 reviews | Active since Feb 2016

24 Feb 2016, 10:44

Does Nedbank Really not care about NonMillionaires

It breaks my heart that I am forced to leave the only bank I have ever wanted to Bank with because of lack of care.<br> Since June last year, I have been getting debited by random companies that I do not have any deals with. The minute I reverse a debit, then that specific company would stop deducting from my account and another \new\" one would emerge on the following month. I managed to realise these debits because they used to be R99.99 or just R99. <br> Unfortunately for me, I first relised this on the fourth month after this ***** had started occurring on my NEDBANK SAVY ACCOUNT but by then I had lost about R1100. I was able to reverse about R500 which had been deducted within the recent 30 days, NEDBANK was not interested in helping me recover the rest. All they did for me was tell me the name of the debiting company. They were neither interested in doing any investigation that could help put an end to these debits (which are still going on even now in 2016), nor effectively see to it that I am reimbursed. Instead, despite the fact that I have spent hundreds of rands of airtime and hours of working time phoning these companies, all I hear get \"maybe you can file a case against them"

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Replies (1)
Nedbank
Nedbank's reply24 Feb 2016, 11:32
Official
Hello blaqueroy,

We at Nedbank strive to make things happen. A resolution manager will contact you shortly.

Kind regards
Client Experience Team