EM
EZEKIEL M

1 reviews | Active since Nov 2016

23 Nov 2016, 12:36

***** SERVICE

<p>So Nedbank declines my claim giving some shady response that i was neglegent and my car was unroad worthy, still dont understant that part. Non theless i cut all ties and request simple information to be provided to me after a 3 month long wait for them to finalise my claim. </p> <p> Basic TAT(turnaround times) for claims of a similar nature as well as copy of the forensic report that they have comp**** i am now going into the 4th month since this claim has started. </p> <p> </p> <p>if anyone can help out there do, claims investigators call after hours and do sight visits at night as well? this would help me understand. rather disturbing service from iywze/nedbank i am quiet dissapointed</p>

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Replies (1)
Nedbank
Nedbank's reply23 Nov 2016, 12:53
Official

We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.

Kind regards

Client Experience Team