***** activity in my investment account

Hi

On Thursday 2nd of July I went to one of your branches at Mall of Africa to request early release of funds from my 32 day notice account. On Friday the 3rd when I checked my balance in the investment account I was left with R10000 when initially I had R11500, before requesting the funds. However my current account was never updated to show I got my funds.

Right now when I check my balance, the current account still has no money on it but my investment account furthermore decreased to R8500. Meaning an amount of R3000 is now missing from my investment account and I still haven't recieved it in my current account.

I am really annoyed by how my accounts are being handled because the last time requested an early release of funds it took about 6 days for me to get my funds.

Please remind why I bank with you again while the level of service I get is nothing but stressful. I entrusted my hard earned money on this bank and I am dissatisfied.

Please fix this whole situation as soon as possible and I better not lose my money because of your incompetence.