SM
Sameera M
1 reviews | Active since May 2013
23 Nov 2015, 09:44
Documents for limit increase
Last week Wednesday, 18 November 2015 I had app**** for a limit increase on my credit card.<br> <br> I had sent my documents to [Email Removed] there after.<br> <br> I just received an sms this morning saying my increase has been pre-approved and that I must send my documents for verification.<br> <br> Does nobody keep track of the mailbox the documents go to?<br> <br> I need the funds rather urgently and cannot wait another week for someone to find the documents.<br> <br> I have just re sent it and hope someone gets back to me today still.
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Nedbank's replyOfficial
23 Nov 2015, 10:30Hello Samo24,
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
Best regards,
Nedbank's reply23 Nov 2015, 10:30
Official
Hello Samo24,
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
Best regards,