JN
Jolyn N

1 reviews | Active since Dec 2017

24 Apr 2025, 10:43

Do not recommend Nedbank

I have previously raised concerns regarding discrepancies between the cash balance reflected via SMS notifications and the balance shown in my Nedbank current account, which creates uncer*****y around my actual available funds.

Earlier today, I made an online purchase. Prior to the transaction, my app reflected a specific account balance. After completing the purchase, I received an SMS confirming the deduction and showing an updated balance. However, when I checked the Money App, although the overall balance had changed, the transaction had not been deducted or reflected under account movements.

This pattern has occurred multiple times, resulting in transactions being deducted at a later stage, effectively leading to double deductions. It is concerning that I am paying bank service fees, yet I feel compelled to manually track my expenses on an Excel spreadsheet due to inconsistencies in the account information provided.

I now have to go through the inconvenience of changing Banks because this is unsustainable going forward.

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