NK
Neels K

1 reviews | Active since Jan 2013

04 Mar 2015, 16:23

Do not consider Nedbank for a business account

Nedbank close accounts as they feel free to do. When following up as your clients contact you that the account is closed, you get bad attitude from the head office staff that immediately tell you that they cannot help as Joan or Jo-Ann is the only person within Nedbank that can help and she is out of the office for a work function. Hopefully nothing happens to her as this will cause serious problems for Nedbank, as the other staff is illiterate and cannot make decisions, or help with queries.

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Replies (1)
Nedbank
Nedbank's reply04 Mar 2015, 16:40
Official
Hello NK111,

We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.

Kind regards

Client Experience Team