DO NOT BANK WITH NEDBANK

I've been a customer with Nedbank for several months now, and my experience with them has been nothing short of disappointing. I currently reside abroad and hold a home loan with them, which I've diligently been repaying over the past few months. However, my interactions with the bank have been marked by frustration.

To date, I've received only an account number and nothing more - no statements, and no option to access my account online. I've made numerous attempts to communicate my situation to them via email, stressing my overseas residency and the urgency of obtaining information related to my home loan and insurance policy. Shockingly, their response has been consistently unsatisfactory. I've received baffling replies, claiming they don't have my email address on record and alleging difficulty in reaching me.

This experience has left me deeply dissatisfied, and I regret choosing Nedbank for my home loan. Their service has been subpar, and it's evident that there is a significant lack of competence in what is supposed to be a leading global bank.