RM
Radostin M

1 reviews | Active since Sept 2015

05 Dec 2017, 09:36

Disturbing pesting calls from Nedbank

This bank needs serious fixing. They do not reply on my email. Erratic service. Disturbing calls interrogating me why I put money in my daughter's account, last month they again call me to interrogate me why I put money in my son's account. Really! Every time I put money into their accounts, I got a call, today Nosipo phoned me, call is recorded, she couldn't even explain me why she calls me. On my question what is wrong with my account, she said nothing. Why are you calling me - she couldnt explain!

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Replies (1)
Nedbank
Nedbank's reply05 Dec 2017, 15:06
Official

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team