Dissatisfied customer

Item: Nedbank
Rating: 1
Author: Thembakaazi M

My account with MFC has not been handled well by Malvern who is suppose to. I have been waiting for a statement on my account since Early April as the account got paid up. On the 4th of May contacted Malvern from Greenstone and he just showed no sense of urgency or taking responsibility on my account where as he is appointed to handle it. This account is paid up and I have a refund there has been no communication from Him i have to follow up on things even when i do i get no satisfactory Answers

Helpful (0)

Replies (3)

Nedbank's replyOfficial

01 Jun 2018, 08:07

Dear Meltee

We value your feedback and note your concerns. Our Resolution Manager will be in contact with you.

Kind regards

Client Service Support

Best regards,

Nedbank's reply01 Jun 2018, 08:07

Official

Dear Meltee

We value your feedback and note your concerns. Our Resolution Manager will be in contact with you.

Kind regards

Client Service Support

Best regards,

Thembakaazi M's updateReviewer Update

27 Jun 2018, 06:58

My case is still not finalized, i was told theres still an amount outstanding paid it. Getting hold of consultants is a mission all i get Is no response and empty promises. Malvern and his crew that are handling my Complaint are the most *********** Humans i ever came across.

Thembakaazi M's update27 Jun 2018, 06:58

Reviewer Update

Nedbank's replyOfficial

27 Jun 2018, 08:19

Noted.

Kind regards

Client Service Support

Best regards,

Nedbank's reply27 Jun 2018, 08:19

Official

Noted.

Kind regards

Client Service Support

Best regards,