Dissapointed customer

Dear nedbank I've been a customer of yours for two years now and I must say my experience has not been that great. Firstly when I joined ur bank my account was left suspended for a full week and I kept being told u can't fix it remotely and I ha e to now waist my time and go to the branch. Since then my account has been suspended once more for what good reason I was never told. After that was fixed I went on to deposit money at an atm to my account and was shocked to see that the money didn't reflect immediately like normal. I was then told that it would take 24 hours seeing as it was after banking hours what bull**** is this because it was never like that in the past. I am honestly very dissapointed in you as a bank and your consistent changes honestly are costing ur customers money and time your consultants have no sense of urgency. I am at a point where I am now looking into joining another bank and closing my account with you.