Dismal Nedbank

I’ve been ****med by Nedbank account holders. Upon contacting Nedbank I was advised to complete a recall form. Two days later, Nedbank advises that there are insufficient funds in the ******** account and emailed his telephone number?!?!? I thought they were joking, unfortunately not. For this pathetic lack of service, I have to pay R394.67, adding insult to injury. I’ve now been referred to a different department in Nedbank. The ********, posing as kitten sellers continue to run their ****, with their fully functional Nedbank accounts! Not impressed