Dishonest, unreliable and ill treating customers.

I am Anita Ketile from Knysna, I am part of a stokvel name Tea Health that invest its funds at Nedbank. The stokvel has been going on for a number of years now and ever since it started it has been trusting Nedbank with its money.

Since last year we started to experience problems with Nedbank when it’s time to get our money. Nedbank doesn’t follow the notice agreement, hundreds of thousands rands are being invested and expected to be received at the first week of December each year as per the notice agreement but as of last year Nedbank has been FAILING to do so.

This year takes the cake, because the date is now the 12th of December 2018 and the money was supposed to be paid to the stokvel members on the 7th Dec 2018 but yet still nothing. The manager even told one of the committee members when he went to find out as to what could be the hold up, the manager said to him “YOU ARE NOT THE ONLY STOKVEL THAT WE ARE DDEALING WITH”.

How can he say something like that? This is not a LOAN BUT OUR MONEY THAT WE have been saving the whole year.

We are angry, we want our money NOW!!!! and I , as a member have pulled out of the stokvel as long as the stokvel is still banking its money at Nedbank.