1 reviews | Active since Sept 2015
Dishonest, ***********, inconsistent
I am furious with Nedbank Insurance and the clear disregard for any attempt at honesty. I have been on the phone and email for over 3 weeks with regards to this insurance claim, Funny how one must FIGHT with every person along EVERY step when it comes to getting money out.<br> I have been told MANY things with regards to this claim, which has led me to book my installer and PAY for repairs to my floor. I proceeding with spending money based on feedback from Nedbank.<br> I have been instructed that my payment would be made by a certain date, when it wasn't paid, i was told i would be contacted by a certain date, no surprise, i wast. I have been constantly told NUMEROUS different stories by different people. I have asked people OVER The phone to make a commitment of when i will hear from management of some sort. It was promised for friday or Monday LATEST. This did not happen. I cannot accept this type of disregard, and i will be leaving NEDBANK. I am moving my bond, my accounts and my insurance.chances are after this post someone will call me and sort this out, WHY DOES IT TAKE THESE MEASURES TO GET HELP FROM YOU!!!
Our sincere apologies for any inconvenience you may be experiencing in this regard and appreciate your patience while we address your concerns raised in the posting.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
Our sincere apologies for any inconvenience you may be experiencing in this regard and appreciate your patience while we address your concerns raised in the posting.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
