SN
Sihle N

1 reviews | Active since Feb 2013

19 Oct 2015, 07:59

Dishonest Consultant

Good day,<br> <br> My vehicle is financed by Nedbank. My monthly installments are R5400. I got a call from a Nedbank consultant wanting to sell me a product which would cover me in an event of death so that the debt owed to the Bank is not transferred to my siblings. I told her straight away that I do not want such,however I have noticed that the money was included in my current installments. I want it removed and the extra money paid back to me as soon as possible.

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Replies (1)
Nedbank
Nedbank's reply19 Oct 2015, 08:26
Official
Hello sihle.07,

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards
Client Experience Team