Disgusting Services received by Nedbanks Household Insurance Department

<p>A claim was processed via my house hold policy for a damaged gate. I was asked by Nedbank to pay the excess the service provider. I comp****. The shoddy workmanship of Nedbanks service provider gave up in 2 months. I complained to Nedbank and they sent the same service provider back. His repair lasted 2 months and has given up again. He attached a heavy gate to the rail by using an ungalvanized bolt and welding the 2 together thus making the gate melt and look unattractive. The bolt corroded due to weather and rain. My gate is attached to the rail with cable ties, as I am a single woman and I pay for insurances as a convenience and trust that they would look after my best interest at heart. I have called and sent emails to Nedbank Insurance division since the 17th March2017. To this date 7 April 2017 I have got no feedback from nedbank. When you speak to somebody on the phone they act confused, transfer you to someone or make empty promises. My last email went through to Ellen Ferreira on the 5 th April 2017. I am still waiting for assistance. My gate un repaired. I am appalled. Debit orders go off conveniently without Nedbank having to demand. But we have to just beg for assistance. </p>